Making PC Troubleshooting Human Again
We believe everyone deserves a computer that just works. That's why we're building the most helpful AI troubleshooting assistant in the world.
Our Story
TroubleBuddy started with a simple frustration: why is fixing computers so hard? We spent years watching friends and family struggle with cryptic error messages, expensive repair shops, and hours lost to Googling solutions that didn't work.
As engineers who spent decades working on Windows systems, we knew there had to be a better way. What if we could create an AI that understood both the technical complexity of Windows and the simple way humans describe their problems?
In 2025, we founded TroubleBuddy with a mission: make professional-grade PC troubleshooting accessible to everyone. Today, our AI helps users fix common Windows problems - from simple slowdowns to everyday issues errors.
We're just getting started. Our vision is a world where no one has to suffer through computer problems alone.
Our Values
The principles that guide everything we do
User First
Every feature we build starts with a simple question: How does this help our users?
Safety & Privacy
Your data stays on your device. We never compromise on security.
Simplicity
Complex problems deserve simple solutions. We hide the complexity, not the power.
Accessibility
Everyone deserves a working PC. We make professional-grade tools available to all.
Meet the Team
The people behind TroubleBuddy
Liam McIntyre
CEO & Co-founder
15 years building startups including CEO roles.
Kevin McIntyre
CTO & Co-founder
AI researcher focused on making technology accessible.
Mahmoud Sofan
Head of Engineer
Systems architect with deep Windows internals knowledge.
Ahmed Morsy
Head of Product
UX specialist passionate about simplifying complex software.
Join Us on Our Mission
Whether you're a user looking for help or someone who wants to shape the future of PC troubleshooting, we'd love to hear from you.