Privacy Policy
Last updated: December 7, 2024
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
TroubleBuddy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Windows troubleshooting application and related services.
Information We Collect
- •Account information (email, name) when you create an account
- •System diagnostic data when you use TroubleBuddy to troubleshoot your PC
- •Usage analytics to improve our service
- •Device information (Windows version, hardware specs) for compatibility
How We Use Your Information
- •To provide and improve our troubleshooting services
- •To diagnose and fix Windows problems on your device
- •To send you important service updates and notifications
- •To analyze usage patterns and improve our AI models
Data Security
- •All diagnostic data is processed locally on your device when possible
- •When cloud processing is required, data is encrypted in transit
- •We never access your personal files or documents
- •All system changes are reversible and logged
Your Rights
- •Access your personal data at any time
- •Request deletion of your account and data
- •Opt-out of non-essential data collection
- •Export your data in a portable format
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@troublebuddy.ai